Claire Flanagan

Claire Flanagan is a Director of Knowledge Management and Enterprise Social Collaboration strategy in CSC's Office of Innovation. Previously she has held management roles at IBM and Lotus Development Corporation. She holds an A.S. Management and a B.S. in Marketing from Bentley University. She earned her MBA from Northeastern University. She has over 20 years experience in information design, electronic communications, collaboration applications and knowledge management.

In her recent assignment she led a corporate-wide initiative bringing social collaboration to CSC's global employees. She led the effort in both making the business case and leading the deployment strategy for this program, including a global adoption plan. She is now responsible for bringing this capability to CSC's eco-system of customers, partners and prospects.

The success of this program garnered two industry awards: JiveWorld 2009 Community Adoption Award and The 2.0 Adoption Council's inaugural 2009 Internal Evangelist award.