What Enterprise 2.0 Can Learn from Knowledge Management

Tags: knowledge-management, km, collaboration, lessons-learned, adoption

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Session Description

The disciplines of knowledge management went through a number of stages during the late 1990s. By 2000, the work of many individual practitioners, consortia like the Institute for Knowledge Management and APQC had derived a set of critical success factors. That set of success facts sounds very much like the factors now being brought up as "new learning" in Enterprise 2.0 deployment:

High-level sponsorship
A network of early adopters
Resources for facilitating communities
Addressing the "ROI" question
The importance of managing culture

and so on. Let's learn from the past and from a bunch of folks who have been there, done that. This panel will bring together some of these practitioners to share early lessons in KM that can be applied to Enterprise 2.0 at the same time that it will speculate about what is truly different about E2.0.

Panelists:

Doug Cornelius, Chief Compliance Officer at Beacon Capital Partners, LLC
Carl Frappaolo, Information Architected
Jack Vinson, KM Advocate and blogger

Doug Cornelius is Chief Compliance Officer at Beacon Capital Partners, LLC, where he oversees the development and management of the compliance program at a private equity real estate company. The focus of the program is regulatory compliance, anti-fraud, business ethics, anti-corruption, insider trading, human resources, records management, privacy, and knowledge management. Prior to joining Beacon Capital Partners, Doug was a senior attorney at Goodwin Procter LLP. He helped clients invest in real estate through a variety of investment vehicles. In addition to his real estate practice, Doug was a member of Goodwin Procter's Knowledge Management Department. In this role, he was responsible for developing and implementing tools and resources to identify, create, represent and distribute knowledge for reuse, awareness and learning across the firm. Doug blogs at Compliance Building.

Carl Frappaolo is globally recognized as a thought leader, strategy advisor, entrepreneur, keynote speaker, and prolific author. He has founded 3 companies and has consulted with the whose who of the corporate and public sector on knowledge, innovation, information and process management. He is currently co-founder of Information Architected. Prior to forming Information Architected, Mr. Frappaolo was Vice President and founder of the Market Intelligence unit of AIIM International (2007-2008) and founder of Delphi Group (1988-2007). His professional blog can be found at TakingAIIM and you can join his networks at LinkedIn and Facebook, or follow him on Twitter@carlfrappaolo.

Jack Vinson is knowledge management advocate, having practiced KM in consulting and internal positions, most interested in how organizations and people use their information to get work done. He is currently working as a consultant in my other area of deep interest, theory of constraints, where he sees a lot of overlap with knowledge management - KM doesn't help unless it makes it possible for the business to succeed. And to identify that, you need to know where the constraint of the business is. Jack's blog is Knowledge Jolt with Jack.

Session Format

Panel

Target Audience

Beginner

Principal Speaker

First Name

Patti

Last Name

Anklam

Title

Principal Consultant

Company

Net Work

Professional Biography

Patti Anklam, an independent consultant currently doing business as Net Work, provides expertise in knowledge management with a specialty in collaboration, social networks, and social software. Patti has over 40 years’ experience in collaboration software and knowledge management, and has been specializing in social networks since 2001.

Her book, Net Work, published in 2007, provides a framework for organizations (corporate and nonprofit) to understand the dynamics of networks and ways to create and sustain networks.

Prior to becoming an independent consultant, Patti worked in high technology firms IBM, Digital Equipment/Compaq (now HP), and Nortel Networks. At Nortel Networks, she was the Director of Knowledge Management for Nortel’s Global Professional Services organization from 2000 to 2001, when Nortel exited the professional services business.

Company Background

Net Work is a sole proprietorship consulting practice that specializes in networks, collaboration, and knowledge management. All Net Work consulting engagements are customized to the context of the client. Services are constructed around a core set of methods, including: