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Lessons from Religion about Evangelizing Enterprise 2.0

Avatar Gil Yehuda



Tags: adoption, Evangelism, workplace, leadership, best_practices, religion, training

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Session Description

 

The E2.0 marketplace has evangelists, non-believers, and faith-based ROI models.  But the workplace is modeled after the hierarchy of government and the meritocracy of the marketplace.  Wherein lies community?  As it turns out, religion can teach us about the nature of community in context of preparing the workplace for E2.0. 

 

Session Format

Single Speaker

Target Audience

Intermediate

Principal Speaker

First Name
Gil

Last Name

Yehuda

Title

Industry Analyst and Strategist

Company

GilYehuda.com

Professional Biography

Gil Yehuda is an industry analyst covering the Enterprise 2.0 marketplace.  Before launching his independent practice, Gil was a Senior Analyst at Forrester Research covering Enterprise 2.0.  Prior to that, Gil was an Enterprise Architect at Fidelity Investments, where he was involved in rolling out employee communities and E2.0 technologies.  Gil is a frequent speaker and workshop leader on the topic of purposeful social computing.

Company Background

GilYehuda.com is a consulting practice dedicated to helping organizations find success though the effective use of Enterprise 2.0 tools and behaviors.  

Co-Speaker

First Name

Last Name

Title

Company

Professional Biography

Company Background

 

Additional Panelists

Posted on 11/15/2009 12:08 PM CST , Last Modified on 12/01/2009 08:33 AM CST

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comment Comments (4)


Avatar Bertrand Duperrin - Nov 16, 2009
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Great idea...could be fun to address the issue under this disruptive angle. More seriously, you're pointing at a key adoption-related issue : yes, seen from the corporate window, enterprise 2.0 seem to have more to do with passion and religion than factual business. It does not help decision makers to take it seriously.

One more step on the path to exit the echochamber...



	                
                 			
                 			


Avatar Gil Yehuda - Nov 16, 2009
open/close

Bertrand, There's even more to the issue than just the problems of religious zeal.  Consider this:  Society forms government to manage the distribution of power.  Society also forms the marketplace to manage the distribution of wealth.  Power and Wealth -- government and the market -- are the two primary forces that move people in society (and in the workplace).  The structure and behavior of the workplace is inspired by government (in the form of organizational hierarchies) and the market (in the form of financial incentives, budgets, and bonuses).  But society has a third model of social behavior which is neither the flow of power or of wealth -- it is the community of shared interest.  

Religion is one such example of a community that (in many cases) is not really about power or wealth, but about something else (e.g. salvation, faith, love, acceptance, etc.)  When religion works, people share in common fate and faith and join together to do "good things".  When religion fails to work, it's usually related to issues (or abuses) of money or power.

So -- regardless of one's personal view of religion -- it serves as an interesting model for human behavior.  What brings diverse people of different social status (wealth and power) to congregate into a community?  When does it work? (and how do successful leaders do it?) When does it fail? (and why?) and what does this mean to business communities -- which, like religious groups -- are not motivated by wealth or power, but by shared interest?  Can the workplace (a place of power and wealth) accommodate the community of shared interest?  If so, then how?  If not, then E2.0 has a big problem!

Truth be told, the same analogy holds true for communities of people who loose weight together (like WeightWatchers), or people who join other affinity or support groups (e.g. community service, bereavement etc.) .  But the topic of religion is sufficiently dangerous that it may attract interest to this proposal.



	                
                 			
                 			

Avatar Matt Moore - Nov 25, 2009

Gil - I love the boldness of tackling religion with a US audience*.

What brings diverse people of different social status (wealth and power) to congregate into a community?

What do you think of the work of Etienne Wenger here? Have you read the book he's just published with John D Smith & Nancy White?



	                 	
	             			
                 			

Avatar Gil Yehuda - Dec 1, 2009

Matt, 

I have not read his latest book (yet) -- but he is certainly one of the great thought-leaders in this space.  There are so many great examples of both healthy and unhealthy communal behaviors that we can use and learn from to help understand workplace dynamics.  It's amazing to see how different people define their community and who they include (and why).  There are also some great examples of the failure based on all sorts of hard-headed behaviors.  Lots to learn.



	                 	
	             			
                 			



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