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Other Topic Session Description There are 3 keys to deploying SharePoint successfully for a large enterprise: Platform, Governance, and Marketing. The first part involves a stable, available, easily accessible, secure, well performing global technology platform. If users can't access the environment, they won't trust it or won't use it. Next is governance – all things related to the overall project as well as the operational and support involved. Finally there is marketing — you need to market the application to end users, provide quick introductions to get them started, best practices, conduct demos that demonstrate business value, create proof of concepts, and show people what’s possible. You shouldn't have to provide formal training if you market the application right. Each of these 3 are not mutually exclusive -- you can't have marketing without the platform and good governance. Session Format Single Speaker
Target Audience Intermediate
Principal Speaker
First Name
Rich
Last Name Blank
Title President/Senior Managing Consultant
Company Jade Technology Consulting
Professional Biography Rich Blank is President of Jade Technology Consulting and provides strategy and technology consulting focused on portal, collaboration, ECM content/records management, email archiving, e-Discovery solutions. He has advised Fortune 500 organizations on technologies including MS SharePoint, eRoom/Documentum, and IBM Lotus Quickr/Connections. Rich is a certified Project Management Professional and a Six Sigma Green Belt. Rich obtained his MBA from the Olin Graduate School of Business at Babson College and has a BBA from the Ross School of Business at the University of Michigan. He was also guest speaker at the 2008 IT & Business Alignment Conference. Company Background
Jade Technology simplifies the complexities of unstructured information and content. Applications like SharePoint are very powerful. However, if they’re not deployed or managed with the right governance, you’re likely not going to gain the true return on investment these applications promise. Social computing, portals, collaboration and content Management technology should be about the following:
Co-Speaker First Name Last Name Title Company Professional Biography Company Background
Additional Panelists
Posted on 11/18/2009 04:03 PM CST
, Last Modified on 12/19/2009 03:08 PM CST
Comments (3)
I see platform as being about hygiene factors, the ticket to entry. Can you spell out a bit more by what comes under governance please?
"You shouldn't have to provide formal training if you market the application right."
I'm not sure I buy that. Can you give me an example please Rich?
Governance defines the resources involved, how development is done, approach to information architecture and search, how sites are requested and disposed of, support, and more.
Users expect these apps to be as easy as what's on the public internet...facebook and linkedin have no training. Part of marketing the app includes quick help guides to get users started, peer to peer help, Q&As, webinars, self-based podcasts which show people how to manage projects or sites, etc.. You shouldn't have to provide a formal training class....most people just don't have time to sit in a SharePoint class for a day. SharePoint should be a productivity tool.
"most people just don't have time to sit in a SharePoint class for a day" - that I agree with but I'd see the other things you mention as a formal training program! I'd go a little further with the governance point - you should manage sharepoint as part of your broader information ecology. |
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