Billions, if not trillions of emails and communication messages are routed each day through organizations globally. How does the right information even make it to the right person? This session will explore:
* How companies are implementing communication solutions that support SaaS through the sharing and following of subject-based content and expertise so the right information finds you.
* How workplace communication tools will help to empower users, and establish and deepen valuable relationships to make better, faster decisions.
CIO surveys show that Enterprise 2.0 technologies are high on Enterprise IT priorities.
However, a recent survey of CIOs by the E2.0 Adoption council shows that over 80% of CIOs have not been able to establish an ROI for E2.0 technologies. This is reflected in the widely varying pricing models of most E2.0 vendors, ranging from $3 per user to 100's of thousands of dollars for enterprise licenses. Value based pricing for E2.0 software requires a clear ROI measure. Contrast that with existing spend on E1.0 technologies in the enterprise, where clear value is reflected in healthy IT budgets.
In this panel, moderated by Dion Hinchcliffe (ZDnet's Enterprise 2.0 Blog), CEOs of some of the most innovative E2.0 technology companies discuss the case for establishing clear ROI. Joining the panel to bring in an analyst perspective is Carol Rozwell, VP and Distinguished Analyst for Social software and collaboration at
With adoption of E2.0, companies are learning surprising new ways of furthering the benefits gained, both monetarily and culturally. Enterprise 2.0 is transforming organizations as a platform for encouraging ideation, knowledge capture and socialization. Companies are becoming more intelligent. Serendipitous discovery of information is leading to increased innovation.
Let's take a look within three major enterprise 2.0 deployments, each implementing E2.0 strategies with different goals, and each achieving unexpected results that fundamentally changed how the organization fosters innovation. We'll explore tactics like crowd sourcing, social networks, intranets and user generated content as part of the larger enterprise 2.0 strategies. Most importantly, we'll see how the ROI is exponentially paying off through on-going innovation.
According to Google's Eric Schmidt, Wave is a key component in their 2010 strategy, but is it part of yours? It should be on your radar and this discussion will show you why.
We'll show you specific examples of how Google Wave is being used
The top enterprise level Wave robots and gadgets
Why it will replace email in the enterprise
How open source is a growth engine of Wave
After a survey of 50 companies who have built external customer communities that are driving profit, we have the findings that will help you build your own formula for success. We'll show you how they did it and give you your own toolkit with the KPI's and dashboard to get you going. We'll also discuss:
Step by step how the top companies did it
How to research and build a custom fit community
How to funnel qualified prospects back to your website without being "salesy"
Reach new prospects and customers organically
Increase customer satisfaction
IT Fellow Allison Sheridan from Raytheon will take you on the harrowing journey from a twinkle in the CIO's eye about social collaboration through the dangerous jungle of cross-organizational decision making to attaining the blessings of the wizards of Communications and Legal on a Social Collaboration policy. From there she'll lead you across the shark infested waters of a 2000 person pilot group to the peaceful coexistence that is the Raytheon success story. Ms. Sheridan is an enthusiastic speaker (as her podcast listeners can attest) and she radiates her passion for the importance of social collaboration inside large corporations.
For over 20 years, CBE Technologies has delivered IT services to clients throughout New England, including MIT's Lincoln Labs, the University of Massachusetts, and the State of Connecticut. For most of that history, the key tool we used to manage those projects was the client binder, a 3" thick three-ring binder full of paper documents and printouts. Not only did this approach consume a small forest of trees, keeping our binders and clients up to date became a full-time job. We'll discuss the process by which we converted paper processes to digital, and how we changed the way we work with Enterprise 2.0 to maximize the transparency we provide to our clients.
In 2009, we started using hosted collaboration from PBworks to move these paper processes online. Using PBworks, both our clients and staff would have visibility to the same content throughout the life of the project. Now we use Enterprise 2.0 to help us manage our clients
In an enterprise 2.0 world, performance metrics are nothing like they used to be. Your top blogger is possibly your biggest influencer and maybe your biggest critic. If your VP's aren't establishing their thought leadership, you're probably paying the wrong person. Here, we take a look at how enterprise collaboration is a prerequiste for thought leadership performance and why the future of the high performing org is influenced by influencers. Some key points include:
The single best strategy to increase your industry thought leadership
10 Do's and Don'ts of thought leadership from the front lines
The ROI of Executive Thought Leadership
How Executive bloggers are helping to re-brand their companies
Why CEO's need to just let go of the reins
How to structure a winning strategy through employee collaboration
The emergence of web 2.0 technologies is an opportunity to enable significantly more effective responses to emergencies.
The rise of social networks like twitter and facebook mean that large amounts of real-time information on emergencies is available from citizens using social media. Emergency response teams can mine this information, and using emergent enterprise 2.0 technologies,such as Enterprise collaboration platforms, derive insights, drive workflows for analysis, and drive coordinated inter-agency response teams efficiently, with information being shared securely and in real time across organizations and levels. These platforms enable the appropriate data being presented in the appropriate dashboards in real time. Through the use of enterprise social networking technologies, these platforms enable situational agility allowing multiple agencies and people at different levels in the hierarchy to collaborate securely.
In this panel experts in
Success of Enterprise 2.0 largely depends on how effective it is in brining quantum increase in business related conversations and sharing. The context (the trigger) for such business conversations is provided by the various business applications used by the enterprise. Instead of making users move out of context into a mail client or a portal to start a conversation, Enterprise 2.0 tools, such as Qontext, provide on-page collaboration inside enterprise applications. Such tools can capture such conversations at the point of origin and lead to emergent collaborations. Qontext helps create conversation streams from multiple applications in the company to flow into a common social portal that can be viewed as the Enterprise Collaboration Bus of the future. The session presents the concept of Context leading to conversations that create collaboration and brief demo of the product Qontext.
In the 21st century, all companies face a common challenge: How can they effectively address the constant and unpredictable changes in the marketplace by enabling a people-driven enterprise that harnesses the knowledge, skills and ideas of an increasingly distributed and mobile workforce. During this presentation, Saba CEO Bobby Yazdani will introduce the concept of a "people platform," which dynamically unifies people profile, people information, and people processes while enabling real-time collaboration with an extended network of employees, partners, and customers. The end result: increased adaptability, accelerated innovation, and enhanced productivity.
While Enterprises increasingly adopt social technologies in the workplace, there is a need to make existing applications in the enterprise "socially aware". Programming paradigms abound for developing new socially aware enterprise applications, however few if any of these enable existing Enterprise 1.0 applications to be seamlessly brought into the Enterprise 2.0 world. In this talk, Peter Thoeny and Dan Woods, recognized thought leaders in social software, explore the attributes of the new programming paradigm needed for Enterprise 2.0, that brings in Social features such as People and Application feeds, Structured and Unstructured data constructs, a new "Knowledge Bus", and Insights and Analytics to new E2.0 apps and existing E1.0 legacy apps.
“The US Department of Labor reports that informal learning accounts for 70 percent of the learning that employees do on the job.” - Chief Learning Officer Magazine
The above statistic is not new, it is a fact that has been reported time and again for years. And it is something we can each easily validate through our own personal experiences: simply ask yourself how much of what you know that allows you to be effective in your current role you learned in a formal classroom setting or a formal e-Learning program. If we're honest, crediting 30% to formal learning might be generous.
At the same time, the pace of business is accelerating the rate at which the enterprise must learn -- and quickly re-learn -- the critical skills & capabilities required to succeed. For many
With the increasing use of Web 2.0 tools, like social media networks and instant messaging, much of the conversation and content that government agencies require to be tracked isn't even recorded, let alone retrievable. This presentation will review the requirements for Web 2.0 compliance, including storing and managing social media content.
When you think Enterprise 2.0 and Collaboration do you think China ? Well think again. Chinese government agencies, enterprises and academic institutions are embracing Web 2.0 and Enterprise collaboration technologies to accelerate innovation and become far more competitive in global markets. In particular in the IT outsourcing market that has traditionally been dominated by Indian companies, China is looking to collaboration platforms to help shift the competitive balance in their favor. In this panel, experts from the Chinese Academy of Sciences, and it's subsidiary China Source, discuss what collaboration means in the Chinese cultural context and the challenges experienced while implementing collaboration platforms in Chinese enterprises and government.
The Chinese Academy of Sciences is an agency of the central government of the Peoples Republic of China. The investment arm of Chinese Academy of Sciences is a majority holder in Lenovo, Huawei, SinoSoft, and
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