In the late 90’s enterprises relied on the groupware to meet internal and external communication needs. With introduction of the social media we see a rapid shift from groupware to social paradigm. This session is going to compare and contrast groupware with social tools and apps. More specifically it is going to look at social tools for inter and intra office communication, knowledge management, defect management, customer relationship management, business development and customer support.
Employees are using social media tools at home, and increasingly in the workplace to connect and collaborate with each other. Technologically savvy and born in a hyperlinked world, this new generation of workers can bring innovation or conflict to your company. It's up to you. In this session, you'll learn how to integrate social media tools in your organization to improve productivity and foster innovation.
IGLOO offers a Software as a Service solution that lets you quickly and easily create a collaborative knowledge community in your organization. Locate your top talent, find the information you need and establish key relationships to make your business more responsive and competitive. Unleash the collective intelligence that resides in your corporation using business social networking software solutions.
What does it take to make a successful, profitable online community? This session discusses how to create and maintain an online community with tangible, offline results for your organization. This session will look at best practices on how to provide the right information to get your community started, and on how to keep the online members actively involved and contributing to the knowledge within it.
With personnel scattered globally, the ATP needed a solution that could connect disparate groups, including the often maligned chair umpires. This case study profiles the ATP's adoption of four integrated communities, including the officiating center that helps manage tournament assignments, facilitate collaboration on rule changes and manage standards for umpiring.
Employees are connecting with each other on Facebook, LinkedIn and other social networks, so let them to connect as easily in the workplace. Internal company employee profiles, directories and peer groups all stimulate social networking, promote the free exchange of ideas and enable you to reach and make accessible your organizational experts. This session will discuss how to discover and leverage existing self organizing relationships, communication patterns and culture that can take your company to a new level of collaboration.
IGLOO offers a Software as a Service solution that lets you quickly and easily create a collaborative knowledge community in your organization. Locate your top talent, find the information you need and establish key relationships to make your business more responsive and competitive. Unleash the collective intelligence that resides in your corporation using business social networking software solutions.
Through the practical use of Enterprise 2.0 tools, and by taking an Agile approach within the organization [includes shifts in delivery of services, roles and responsibilities, project delivery, and corporate mentality], E2.0 can avoid the "software is the solution", and become a successful change agent for organizations willing to embrace a new, transformative, way of doing business and delivering on the promise of Voice of Customer [both internally and externally]. As E2.0 evolves in the next few years, we will see a shift -- from just hoping that E2.0 tools will create transparency, break down silos, cause conversations to spontaneously happen -- to a more practical approach that leverages these tools to implement transformative and agile solutions that are measurable, innovative, and executable.
Although many organizations expect that social tools will help improve collaboration and communication, these factors are hard to measure and there is little research that shows the effectiveness of these tools. Here we discuss the success of a company-wide deployment of enterprise social networking and collaboration tools. Not only do we demonstrate which tools improve collaboration, but we also suggest how other organizations can improve the effectiveness of their own Enterprise 2.0 efforts.
As the US Government strives to be more transparent through the use of social software, an unavoidable collision is eminent between the need to be more transparent and the need to adhere to regulatory compliance policies and procedures. The conundrum facing many government IT leaders is how to do both in a framework that is cost effective, secure and prevents data leaks, and enforces compliance. The easy answer for most IT professionals is just to say 'no' to social software, but in doing so is just a short term solution to a problem that is not going away. In this session, IGLOO Software will discuss "next generation" social software which is both social and compliant.
The average knowledge worker spends three hours a day looking for information. This adds up to over 720 hours per year, or 90 working days of potential productivity loss. This session will discuss how your organization can utilize social media tools to start organizing, locating and utilizing the right information at the right time to get the job done - and ultimately help reach profitability.
Learn how Concerro, a staffing software solutions company, is empowering the health care community and facilitating collaboration on real health reform solutions through an online community. This healthcare-specific social network lets industry professionals explore innovative ideas, collaborate with colleagues and lead an open dialogue on issues in healthcare.
The possibilities for real-time enterprise intelligence are limitless right now with the api's, mashups and analytics but business users aren't taking advantage of it. This discussion is going to help that change with education and ideation business users can take back to work and implement. We'll dive into topics like Mashups for Sales, Marketing, Engineering, and Support and how to tie them in with KPI's from web analytics and accounts payable.
From developing API's that unite cloud applications including social networks like Facebook to your corporate community to mashing up apps like Google Analytics with corporate systems like SalesForce, the days of crunching spreadsheets with weeks-old data are numbered. the future will be supplanted with highly modular predictive modeling and intelligence tools whose costs are in the talent that can pull it together, not the software. Business leaders interested in advanced and forward-looking
Enterprise 2.0 applications can't sit around like their Web 2.0 cousins and wait for a market to fall in love with them. Enterprise 2.0 companies need to sell to real companies with real issues and make real money in order to get off the ground.
This session will break down the difficult and complex world of selling to the enterprise, specifically for smaller enterprise firms. It will address issues and challenges such as: creating demand, how to “make” a market, how to manage the politics, the importance of an internal sponsor/evangelist, what makes Enterprise 2.0 different, problem identification and positioning, buying patterns and motives and most importantly how to close the deal.
Sales will be a major competitive differentiator for Enterprise 2.0 companies. Enterprise 2.0 companies need to drive revenue and those that can navigate the complex world of enterprise sales will win.
Abstract : Find experts, bridges, and assess the connection of organizations using social network analysis on enterprise social media data. Broadening adoption of social media applications within the enterprise offers a new and valuable data source for insight into the social structure of organizations. Social media applications generate networks when employees use features to create "friends" or "contact" networks, reply to messages from other users, edit the same documents as others, or mention the same or similar topics. The resulting networks can be analyzed using the free and open NodeXL add-in (http://www.codeplex.com/nodexl) to reveal basic insights into an organization's structure and dynamics. The creation and analysis of sample social media network data will be described to illustrate types of enterprise networks and considerations for their analysis.
| Pages ( of 